A new standard, ISO 21001:2018 – Management systems for educational organizations (EOMS), has been released in May 2018.


Developed by project committee ISO/PC 288, ISO 21001:2018 is based on ISO 9001:2015 – Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements.

All requirements of ISO 21001:2018 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.

ISO 21001:2018 can be applied to pre-schools, schools, colleagues, universities, vocational institutes, professional training organizations, and professional training departments of non-educational organizations.


This standard conforms to ISO’s requirements for management system standards, including high level structure, identical core text, and common terms with core definitions, designed to benefit users implementing multiple ISO management system standards.
Annex F of the standard provides an example of how to implement this document alongside the European Quality Assurance Framework for Vocational Education and Training (EQAVET).

Benefits from ISO 21001 Certification

  • Enhance the reputation of educational institution
  • Promote equal opportunities for all students
  • More personalized learning and effective response to learners;
  • Increased credibility of the organization;
  • A culture for organizational improvement;

Support by DQS

DQS Academy provides professional management system certification and audit related training courses, to help clients to improve their management system with effective audits.