In Mar 2020, Centro De Educacao Study Hard (Study Hard) is awarded ISO 21001:2018 Educational Organization Management System Certificate by DQS HK, after a successfully certification audit in a couple of months ago.

About Study Hard

Study Hard is a training and learning organization with multiple centers in Macau, with a history from 1992. The organization made a strategic decision to improve its quality and reliability of its learning service by certification to its management system based on ISO 21001:2018.

About ISO 21001:2018

The standard ISO 21001:2018 – Management systems for educational organizations (EOMS), has been released in May 2018.

Developed by project committee ISO/PC 288, ISO 21001:2018 is based on ISO 9001:2015 – Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements.


All requirements of ISO 21001:2018 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.

ISO 21001:2018 can be applied to pre-schools, schools, colleagues, universities, vocational institutes, professional training organizations, and professional training departments of non-educational organizations.


This standard conforms to ISO’s requirements for management system standards, including high level structure, identical core text, and common terms with core definitions, designed to benefit users implementing multiple ISO management system standards.
Annex F of the standard provides an example of how to implement this document alongside the European Quality Assurance Framework for Vocational Education and Training (EQAVET).

Benefits from ISO 21001 Certification

  • Enhance the reputation of educational institution
  • Promote equal opportunities for all students
  • More personalized learning and effective response to learners;
  • Increased credibility of the organization;
  • A culture for organizational improvement;

During the period of limited service deliveries due to CoViD-19, it’s perfect time to use the resource to build up internal cutting-edge as preparation for the coming business competition.

Support by DQS

DQS HK provides professional ISO 21001 management system Certification and  related Lead Auditor and Internal Auditor training courses. Feel free to contact us for the service you need.